Although it might seem easy to sit back, relax and let customers come to you, resist the urge to be passive. There’s still plenty of tasks that will keep you busy during the first days, weeks and months of your new venture. Here are a few suggestions that you won’t want to overlook:
1. Make sure employees are properly dressed.If there’s a uniform, be sure that each new hire is equipped with the correct wardrobe. Running a business is a team effort, and one of the first ways to create unity is by having staffers dress in a similar fashion.
If your new venture doesn’t require a uniform, be sure that employees understand the dress code. Is it business casual or something more formal? This may seem obvious, but set the tone in choosing your attire. If a blazer and dress pants are the look you want to convey, be sure you’re not coming into the workplace in a polo shirt and sneakers.
2. Educate staff to be knowledgeable about the firm.Did you give employees a welcome packet or an orientation outlining your company’s business model, goals and strategies for success? Getting everyone on the same page is important.
Also, let your employees know that you’re available should they have any questions. It’s better for them to know how to handle certain situations beforehand rather than when a customer becomes involved and it’s too late.